HomeFi and its respective affiliates and subsidiaries (“HomeFi”, “we”, “us”, or “our”) is dedicated to respecting, preserving, and protecting your privacy and the information you share with us. This HomeFi Privacy Policy (this "Privacy Policy") outlines how HomeFi collects, uses, discloses, stores, and/or otherwise processes the personal information of website visitors, customers and other individuals who interact with us ("you", "yourself", or "your").
This Privacy Policy applies to: (i) anonymous information you provide to us, while using the website, homefi.info; (ii) personally identifiable information that you choose to provide to us via the website and/or purchase of, but not limited to, applications, device(s), hardware, and/or service plans; and (iii) any and all additional information that identifies, relates to, describes, references, and/or is reasonably capable of being associated with, or could reasonably be linked to, whether directly or indirectly, with an identified or identifiable natural person, such as yourself.
By using our products and/or services, or by visiting or using the website in any manner, you acknowledge that you accept the practices and policies detailed in this Privacy Policy and consent that we may collect, use, disclose, store, and/or process your personal information as described below. If you do not consent to the collection, use, disclosure, storage, and/or processing of your personal information in accordance with this Privacy Policy or do not agree with the terms and conditions detailed in this Privacy Policy, please do not visit or use our website, purchase any of our products and please do not provide us with any of your personal information.
If you have already accessed our website, homefi.info, and you do not consent to the collection, use, disclosure, storage, and/or processing of your personal information in accordance with this Privacy Policy, please contact us using the methods described in the “Contact” section below, in order to have any of your personal information that may have been collected, used, disclosed, stored and/or processed, removed.
HomeFi Does Not Disclose Your Information to Any Unaffiliated Third Parties. HomeFi Only Discloses Personally Identifiable Information with Unaffiliated Third Parties Under the Conditions Detailed Below.
HomeFi will reveal your personally identifiable information, to the extent HomeFi reasonably believes it is required to do so by ordinance or law, or in the event that HomeFi becomes involved in a dispute or controversy with you.
HomeFi may reveal your personally identifiable information to attorneys, private investigator organizations, law enforcement agencies, or any other legal entity or person if HomeFi reasonably believes that: (i) you are at risk of imminent harm from another; (ii) you are harming or will harm another; and (iii) you are violating our Terms of Service or violating legal rights. Please note that by specifying the preceding exception of personal information disclosure, HomeFi assumes no duty to monitor or communicate safety concerns on or for your behalf.
Our products and services are intended for adults. Please note, that we do not knowingly allow children under the age of 18 to set up a HomeFi account or purchase any of our products and/or services. If you are under the age of 18, please do not use our website, homefi.info, and please do not purchase any of our products or services. If we learn that we have collected or received personal information from a child under the age of 18 without parental consent or approval, the provided information will be removed. If you believe that we may have collected personal information from someone under the age of 18, please contact us using the methods described in the “Contact” section below.
When you visit or make a purchase on our website, homefi.info, we may collect personal information that includes, but is not limited to, the following: (i) version of your web browser; (ii) your IP address; (iii) your time zone; (iv) cookie information; (v) your search terms; (vi) your name; (vii) your billing address and billing information; (viii) your shipping address; (ix) your payment information; (x) your phone number; and/or (xi) your email address.
We use your personal information to improve our website and our internet services, communicate with you about our products and services, and process any requests and/or orders. We may also use your information to send you targeted advertisements about our company, our products and/or our services. We may also provide your information to any and all affiliated third parties for the purpose of advertising products that our affiliated third parties may be promoting. We may also provide your information to any and all collections agencies that we retain in an effort to collect payment from you.
By providing your personal information, you consent that HomeFi and/or its affiliated third parties, including but not limited to collections agencies, may contact you via methods that include, but are not limited to, the following: (i) email; (ii) text; and/or (iii) call.
As described above, we may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Additionally, you can opt out of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
If you wish to opt out of marketing communications via the methods that include, but are not limited to, the following: (i) email; (ii) text; and/or (iii) call, you may do so by contacting HomeFi via the methods described in the “Contact” section below. Please note that even if you opt out of marketing communications, you may still receive communications from HomeFi or its affiliated third parties related to your account such as payment reminders or security updates.
HomeFi takes reasonable measures to secure and safeguard your information. However, please understand that HomeFi does not warrant nor represent the security of your personal information that may have been provided to, obtained by, or submitted to HomeFi. Due to the nature of internet communications and evolving technologies, HomeFi cannot provide and/or disclaim assurance that the personal information that was either provided to, obtained by, or submitted to HomeFi will remain free from loss, misuse, and/or alteration by third parties who, despite our reasonable efforts, obtained unauthorized access.
HomeFi is committed to protecting your privacy in accordance with the California Consumer Privacy Act of 2018 and California Consumer Privacy Act of 2020 (collectively, the “CPRA”), the Colorado Privacy Act of 2021 (the “CPA”), the Virginia Consumer Data Protection Act of 2021 (the “VCDPA”), and the Utah Consumer Privacy Act of 2022 (the “UCPA”). If you are a California, Colorado, Virginia, and/or Utah resident you have the right to request access to certain personal information we may collect from you. You also have the right to request that certain personal information be corrected, updated, and/or erased. To make a request, as described in the preceding sentence, or to exercise any of your other CPRA, CPA, VCDPA, and/or UCPA rights, please contact us using the methods described in the “Contact” section below.
A cookie is a small amount of data (often includes an anonymous identifier) which is sent to your browser from a website’s computers and stored on your computer’s hard drive. Cookies can be used to provide you with a tailored user experience and make it easier for you to use a website upon a future visit. HomeFi and its affiliated third parties use a number of tracking tools, including cookies, on our website, homefi.info, for reasons that include, but are not limited to, the following: (i) to provide information that may allow and/or improve the functionality of various HomeFi applications, services, products, and/or website(s); (ii) to recognize new or past users; (iii) to store your associated email, password, and/or username if you are registered on our website(s); (iii) to better understand the interests and/or engagement of our users and/or website visitors; (iv) to gather statistics and/or data on how our website(s) is(are) used; (v) to improve our website(s) by measuring any errors that occur; and (vi) to allow us to test different designs, content, and/or applications on our website(s). Depending on the settings you have selected, your browser may allow the use of tracking tools, including cookies. Many browsers are set to accept tracking tools, including cookies, by default. You have the ability to accept or decline cookies as you prefer. The “Help” portion of your browser, most likely found in the toolbar, typically tells you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and/or how to disable cookies altogether.
If you would like to learn more information about cookies, how to modify your browser settings, and/or manage or filter cookies, more information can be found at www.allaboutcookies.org.
HomeFi reserves the right to change, modify, and/or amend this Privacy Policy at any time. Any changes that we make to this Privacy Policy will be reflected on this page, and the revised date will be updated at the top of this page. We encourage you to review this page periodically to stay informed about how we are collecting, using, disclosing, storing, and/or processing your personal information. If any material changes are made to this Privacy Policy, a notice will be displayed on our website, homefi.info, prior to the effective date of the changes. Please note that your continued use or access to our products and/or services following the posting of any changes to this Privacy Policy constitutes acceptance of those changes. If you do not agree to any modification of this Privacy Policy, your sole remedy is to discontinue your use of our products and/or services. The most current of this Privacy Policy supersedes any and all previous versions.
If you have any questions or concerns regarding this Privacy Policy or wish to opt out of any part of this Privacy Policy, please contact us through our contact form.
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I live in a really rural area in Kentucky, so HomeFi is what I use as my home internet. I use it at home to stream Netflix, zoom calls, connect it to my laptop and my TV. It’s also wireless and portable so I bring it with me when I want to take trips or when I want to work outside.
I live in a really rural area in Kentucky, so HomeFi is what I use as my home internet. I use it at home to stream Netflix, zoom calls, connect it to my laptop and my TV. It’s also wireless and portable so I bring it with me when I want to take trips or when I want to work outside.
I live in the middle of nowhere but homefi works! I was honestly shocked. Since it uses cellular networks it’s a perfect option for me since there are no good internet providers near me.
I live in the middle of nowhere but homefi works! I was honestly shocked. Since it uses cellular networks it’s a perfect option for me since there are no good internet providers near me.
This is the HomeFi Hotspot and I love it because it's shaped like a hockey puck and it’s fun to play with! But mostly because it combines four service carriers into one hotspot, giving you the best possible service every single time.
This is the HomeFi Hotspot and I love it because it's shaped like a hockey puck and it’s fun to play with! But mostly because it combines four service carriers into one hotspot, giving you the best possible service every single time.
Was actually able to ditch my expensive internet provider for this. Thought it would just use it on camping and fishing trips but I ended up just using it as my home internet so it was a win win.
Was actually able to ditch my expensive internet provider for this. Thought it would just use it on camping and fishing trips but I ended up just using it as my home internet so it was a win win.
Being a full-time fishing guide takes me to a lot of really cool places and most of these places I don’t have service. I finally got hooked up with HomeFi, I can take this thing anywhere. I go out on all these different lakes, different reservoirs, and I can still get service, which is really nice for getting a hold of the family and other clients. HomeFi is the way to go!
Being a full-time fishing guide takes me to a lot of really cool places and most of these places I don’t have service. I finally got hooked up with HomeFi, I can take this thing anywhere. I go out on all these different lakes, different reservoirs, and I can still get service, which is really nice for getting a hold of the family and other clients. HomeFi is the way to go!
What sold me on homefi was no annual contract. I was worried there would be a credit check, but there isn’t. I use the 800GB Plan, perfect for home internet and bringing it on the go.
What sold me on homefi was no annual contract. I was worried there would be a credit check, but there isn’t. I use the 800GB Plan, perfect for home internet and bringing it on the go.
In my line of work I am always on the go. I'm traveling a lot of the time, I find myself in the middle of the lake fishing, but I still need to work and make money, so all I do is bring this orange puck with me.
In my line of work I am always on the go. I'm traveling a lot of the time, I find myself in the middle of the lake fishing, but I still need to work and make money, so all I do is bring this orange puck with me.
How did I not know about this sooner!! Internet wherever I go which is perfect since I travel around the country for work. The device comes activated so setting it up is a breeze.
How did I not know about this sooner!! Internet wherever I go which is perfect since I travel around the country for work. The device comes activated so setting it up is a breeze.
Homefi is the best wireless internet device I’ve owned. By far the fastest speeds and most range. It’s also perfect for everything I need at home. Zoom calls for work. Netflix streaming works.
Homefi is the best wireless internet device I’ve owned. By far the fastest speeds and most range. It’s also perfect for everything I need at home. Zoom calls for work. Netflix streaming works.
Homefi's Router has made me a happy camper. Sayonara, satellite! This router not only saves me money but also provides me with more data and a signal that never falters. Highly recommended!
Homefi's Router has made me a happy camper. Sayonara, satellite! This router not only saves me money but also provides me with more data and a signal that never falters. Highly recommended!
I have an RV and take annual road trips across the country. HomeFi has been a blessing. I now get stronger and more reliable wifi on my trips than ever before. It’s worked in every state I’ve passed through. Made my trip much more comfortable.
I have an RV and take annual road trips across the country. HomeFi has been a blessing. I now get stronger and more reliable wifi on my trips than ever before. It’s worked in every state I’ve passed through. Made my trip much more comfortable.
My wife bought this for me as we live in a two story house and our internet upstairs is always around 1 bar. After setting this up, the speeds were instantly stable and of which it has never reached before.
My wife bought this for me as we live in a two story house and our internet upstairs is always around 1 bar. After setting this up, the speeds were instantly stable and of which it has never reached before.
This orange hot spot right here. Take it with you! Its battery powered, USB - C charger. The Titan Pro is available as well. There's a free trial, no credit checks. You can cancel at any time. No complicated setups or anything. You just plug it in and it goes. A HomeFi modem is a great option for high-speed internet on the road!
This orange hot spot right here. Take it with you! Its battery powered, USB - C charger. The Titan Pro is available as well. There's a free trial, no credit checks. You can cancel at any time. No complicated setups or anything. You just plug it in and it goes. A HomeFi modem is a great option for high-speed internet on the road!
The setup is a dream: I had budgeted a whole morning to set up a new network at home. It ended up taking me about 15 minutes total from opening the box to having everything working.
The setup is a dream: I had budgeted a whole morning to set up a new network at home. It ended up taking me about 15 minutes total from opening the box to having everything working.
Got these when they first came out and they are definitely worth it. I live in the middle of nowhere and it's tough to get good internet signals out here but this device solves my problem!
Got these when they first came out and they are definitely worth it. I live in the middle of nowhere and it's tough to get good internet signals out here but this device solves my problem!
Homefi's Router is a lifesaver! No more satellite woes for me. The data it provides is exceptional, and the signal strength is off the charts. I'm never looking back
Homefi's Router is a lifesaver! No more satellite woes for me. The data it provides is exceptional, and the signal strength is off the charts. I'm never looking back
I can't express how relieved I am after switching to Homefi's Router. Goodbye to my overpriced satellite connection! The Homefi Router delivers superior data performance and a much stronger signal. It's a game-changer!
I can't express how relieved I am after switching to Homefi's Router. Goodbye to my overpriced satellite connection! The Homefi Router delivers superior data performance and a much stronger signal. It's a game-changer!
Only purchased a few hours ago and set up. I have a 4 bedroom split level home and before using Homefi we had bad wifi reception and a lot of dead zones. Once HomeFi was on and the dead spots were gone!
Only purchased a few hours ago and set up. I have a 4 bedroom split level home and before using Homefi we had bad wifi reception and a lot of dead zones. Once HomeFi was on and the dead spots were gone!
Yes, HomeFi is the perfect choice for fast and affordable home internet, plus, it can be used on the go as a portable hotspot device to ensure you have high-speed internet connection wherever you are. It’s perfect for home internet, streaming, video games, uploading, downloading, working from home, and any other wireless needs! It’s especially useful in rural areas across America.
We use the top nationwide networks, allowing your device to automatically connect you to the strongest nearby signal.
No, customers do not own LTE routers or portable wireless router. If you choose to cancel your service, you will be required to return your router or hotspot to HomeFi in order to avoid being charged a device fee.
See our full return policy here, which includes a step-by-step guide on how to cancel your service and send you router back.
Yes! Your device(s) will arrive to you already activated. All you need to do is turn the device on and it will automatically connect to the plan you selected at your initial checkout. You may reach out to us at any time for assistance by visiting our helpcenter.
We’ve partnered with proprietary technology partners to license their ESIM solutions to bring customers a device that provides the best coverage nationwide. We’ve combined that with our affordable data plans across the top networks to ensure our users have access to high-speed and high-bandwidth internet both at home and on the go!
Our plan prices are straightforward with no hidden fees. We include the device for free in your initial plan purchase. Monthly payments are then made every 30 days from the date of your initial purchase. Each monthly payment covers your next 30 days of service, and you may of course cancel your subscription with us at any time.
HomeFi offers refunds on your data plan purchase within the first 7 calendar days of your router being delivered to your shipping address. Routers are not subject to the refund policy as they are not charged for upon checkout. If the router is determined by our warehouse inspection team to be damaged or is missing parts, you will not be eligible for a refund.There will be no refunds if you request cancellation of your HomeFi data plan outside of the first 7 calendar days of receiving your device in the mail. If you’d like to cancel prior to the start of a new billing cycle, and avoid being charged for the upcoming cycle, you must submit your cancellation request at least 5 business days prior to your new cycle start date. See our full return policy here, which includes a step-by-step guide on how to cancel your your service.
Absolutely! You have the flexibility to change your plan whenever you need to. If you decide to upgrade or downgrade your current plan, simply https://homefi.gorgias.help/en-US and one of our agents will handle your request promptly.
If you go over your allotted data amount, you stop receiving data services until your next cycle begins. You can choose to upgrade to a larger GB plan mid-cycle in order to receive additional data.
